Refund Policy

1. Custom Printed Products

At SRIVARI PRINTS, our primary focus is on delivering high-quality customized products. Because your order is made specifically for you with your designs and specifications, we do not accept returns or exchanges for custom printed items unless there is a manufacturing defect or printing error on our part.

2. Order Cancellations

Orders can only be cancelled before the printing process begins. Once your order enters the production phase, cancellations are no longer possible. If you need to cancel, please contact us immediately at srivariprints.ynk@gmail.com or call our support line.

3. Defective or Incorrect Items

In the rare event that you receive a defective item or a product that does not match your approved specifications:

• Please contact us within 48 hours of receiving the order.
• Provide clear photographs of the defect or error.
• Upon verification, we will either reprint the item at no additional cost or issue a full refund to your original payment method.

4. Refund Processing

If a refund is approved, it will be processed within 5-7 business days. For online payments (Razorpay), the refund will be credited back to your original mode of payment. For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or UPI.

5. Color Variations & Typos

Please note that we are not responsible for typos, spelling errors, or poor image quality resulting from low-resolution files provided by you. Additionally, slight color variations are normal in digital printing and do not constitute a defect.